Company Information
- Registered name
- Company number
- 9182746
- NZBN
- 9429050998760
- IRD / GST number
- 137-846-217
- Registered office
- studio@pearlfrostatelier.com
- Phone
- +64 4 889 2741
1. Acceptance of Terms
By accessing or using this website, you agree to these Terms of Service. If you do not agree, please do not use the website. Separate written terms, quotations or invoices may apply to jewellery purchases, bespoke commissions, repairs or delivery services.
2. Website Purpose
The website presents PearlfroStatelier collections, craftsmanship, bespoke services, consultation options, care guidance and contact forms. Website content is general information and does not guarantee that a particular pearl, metal, gemstone, size, finish or completion date is available.
3. Acceptable Use
You may use the website for lawful personal or business enquiries. You must not interfere with its security or operation, submit unlawful or misleading material, impersonate another person, attempt unauthorised access, scrape content at unreasonable volume, distribute malicious code or use the website to infringe another person’s rights.
4. Age and Authority
You must have the legal capacity to submit an enquiry or enter into an agreement. A person acting for an organisation confirms that they are authorised to do so. Customers under 18 should involve a parent or guardian in purchase or commission arrangements.
5. Bespoke Enquiries and Quotations
An enquiry or consultation request does not create a binding order. Bespoke work begins only after the design scope, materials, price, deposit, timeline and other relevant terms are confirmed in writing. Natural pearls vary in shape, colour, surface and lustre; reasonable natural variation is part of the material rather than a defect.
6. Pricing and Availability
Prices displayed on the website are in New Zealand dollars unless stated otherwise and may be indicative. Final pricing may vary with pearl selection, precious metal prices, sizing, complexity, delivery and custom requirements. We may correct genuine errors and update availability or pricing before accepting an order.
7. Intellectual Property
The website design, text, brand elements, product names, photographs, illustrations, sketches and original jewellery designs are owned by or licensed to PearlfroStatelier. You may view and print reasonable portions for personal reference, but you may not reproduce, sell, publish, adapt or commercially exploit them without written permission.
8. External Links
Where the website includes a link to an external resource, it is provided for convenience. We do not control third-party content, availability, privacy practices or security and are not responsible for your use of those services.
9. Website Disclaimer
We aim to keep website information accurate and available, but the website is provided on an “as available” basis. Images and screen colours may not precisely reproduce the appearance of natural pearls or metals. Care guidance is general and may not suit every item or material.
10. Limitation of Liability
To the maximum extent permitted by law, PearlfroStatelier is not liable for indirect or consequential loss arising solely from website access, temporary unavailability, reliance on general content or unauthorised third-party activity. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including applicable rights under New Zealand consumer law.
11. Suspension or Termination
We may restrict access where reasonably necessary to protect the website, customers, systems, intellectual property or legal interests, including where misuse or a security threat is suspected.
12. Governing Law
These website terms are governed by the laws of New Zealand. Subject to any mandatory consumer forum or jurisdiction, disputes relating to these terms are subject to the courts of New Zealand.
13. Changes
We may revise these terms when website features, services or legal requirements change. Continued use after publication of revised terms means the updated terms apply to subsequent website use.
14. Contact
Questions about these terms may be sent to studio@pearlfrostatelier.com or by post to .